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Webcast 5.6 Release Notes
Released: July 31, 2021 This release includes the ability to copy a portal, new search and live ...
Get started with Webcasts
GlobalMeet makes delivering professional, polished, and dynamic webcasts easy. If you purchased a...
Request live captioning and professional transcription services
Request professional captioning and transcription services for any event. You can request: Rea...
Request upgrades to your account (Essential, Professional, and Enterprise plans)
If you purchased a Professional or Enterprise license, you can add optional features to your acco...
Update a professional services request (Essential, Professional, and Enterprise plans)
If you requested additional features, event management services, or transcription services, you c...
Request professional services (Essential, Professional, and Enterprise plans)
If you purchased an Essential, Professional, or Enterprise webcast plan, you can request addition...
How do I create a certificate?
The system requires a .PDF file be uploaded, which will serve as the template that is customized ...
Get assistance running your webinar
After you schedule an event, you can get personalized assistance with delivering your event. Our ...
Accessing events and attendee portals in China
Due to internet restrictions on China, some viewers may have trouble accessing the standard Event...
Allow people to attend an event without registering
If you do not want to collect any information from attendees, set up the event with no registrati...
Admin App Guide for Okta SAML Integration
Prerequisites AML Background Users that need to be enabled for SAML login will need an existing ...
Webcast Attendee guide to SAML SSO
SAML Background Security Assertion Markup Language 2.0 (SAML) is a standard for securely exchang...
How can I update my account details (Username, Password and/or Email Address)?
The Account Details page allows you to access your account information, including the Username, P...
Overlay video specs and requirements
For Live, On-Demand, and Simulated Live events. You can upload as many as 10 overlay videos to y...
Managing a Group License
A License allows for account access to be shared by a group of users at a company. One user can b...
Webcast Feature Summary
This article details the features included with different license levels and add-ons you can purc...
What types of reports can I get on my event
There are two types of reports that you can run on your events: an Audience Details report and an...
Plan your event before booking
Use this article to review event options and make sure you have everything you need before creati...
Enable layout switching for an event
By default, events with slides or other content tabs show the video player and content side-by-si...
Broadcasting FAQs
This article covers frequently asked questions about broadcasting. Unless otherwise noted, the an...