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Surveys- In-event Survey Training (8 mins)

Training Videos Event Setup

In-event surveys are a great way to keep attendees engaged during your event through surveys, pol...

Surveys- Post-event Survey Training (7 mins)

Training Videos Event Setup

Post-event surveys are a great solution to survey your attendees, or evaluate them with a short q...

Certification & Exam Training (9 mins)

Training Videos Event Setup

Test your viewers and provide PDF certificates to viewers who passed the exam. In this video, you...

Question and Answer FAQs

Top FAQs

This article covers frequently asked questions about audience Q&A. Recommended reading: About Q&...

Webinar Question and Answer FAQs

Top FAQs

This article covers frequently asked questions about audience Q&A. Recommended reading: About We...

Platform and Feature Guides

Documentation

Platform Documentation Feature Documentation Intro Guide Automated Transcripts ...

Viewing events in China

Event Setup Events

Due to internet restrictions on China, some viewers may have trouble accessing the standard Event...

Attendee FAQs

Top FAQs

This article covers frequently asked questions about attending an event. How do I register for t...

Reset your password and retrieve your username

Getting Started

To reset your password or retrieve your username, go to the Admin portal, and below the login for...

What data is included in my reports (Audience Details)?

Reports & Recordings Reports

The Audience Totals graph will provide a visual breakdown with totals and percentages of registra...

How do I set up a Certification Exam (CE)?

Event Setup Event Content

To set up a Certification Exam, you need to turn this setting on for your event. On the Event Set...

How do I create a certificate?

Event Setup Event Content

The system requires a PDF file to be uploaded, which will serve as the template that is customize...

Overlay video specs and requirements

Event Setup Event Content

For Live, On-Demand, and Simulated Live events. You can upload as many as 10 overlay videos to y...

Can I replace a slide in the presentation?

Event Setup Event Content

Click the Replace Deck in Timeline button in your Slides Library to replace the existing slide de...

PowerPoint Best Practices

Event Setup Event Content

General Best Practices Some advanced PowerPoint features are not recommended for use in your pre...

What are overlay videos?

Event Setup Event Content

Share pre-recorded video content with your audience during an audio or video presentation. Showca...

What are primary media clips?

Event Setup Event Content

Use primary media clips to upload pre-recorded video or audio content that will share as the prim...

Primary media clip specs and requirements

Event Setup Event Content

You can upload as many media clips to your event as you like and include them in your On-Demand o...

Remove embedded fonts from slides

Event Setup Event Content

Embedded fonts are not supported. Before uploading a slide deck to an event, you must remove embe...

How do I add a new PowerPoint deck to my event?

Event Setup Event Content

To add a new PowerPoint deck to your event, click Upload New Slide Deck from My Computer. Click B...