Skip to main content

Recently Updated Pages

Get started with Webcasts

Getting Started

GlobalMeet makes delivering professional, polished, and dynamic webcasts easy. If you purchased a...

Updated 2 weeks ago by Matt Engel

Request professional services (Essential, Professional, and Enterprise plans)

Getting Started

If you purchased an Essential, Professional, or Enterprise webcast plan, you can request addition...

Updated 2 weeks ago by Matt Engel

Plan your event before booking

Getting Started

Use this article to review event options and make sure you have everything you need before creati...

Updated 2 weeks ago by Matt Engel

Webcast Feature Summary

Getting Started

This article details the features included with different license levels and add-ons you can purc...

Updated 2 weeks ago by Matt Engel

Enable layout switching for an event

Event & Portal Setup Event Scheduling & Setup

By default, events with slides or other content tabs show the video player and content side-by-si...

Updated 3 weeks ago by Matt Engel

Encoder Events - Cannot Connect or Connection Dropping

Troubleshooting

Encoder connections can occur for a variety of reasons. If cannot connect your encoder to an even...

Updated 3 weeks ago by Matt Engel

Managing a Group License

Getting Started Account Settings

A License allows for account access to be shared by a group of users at a company. One user can b...

Updated 1 month ago by Matt Engel

Video Bridge Guide for Presenters and Guest Admins

Live Events Video Bridge Events

A Video Bridge allows presenters to connect to an event and broadcast from different camera sourc...

Updated 1 month ago by Matt Engel

Add human-generated captioning to a live event

Event & Portal Setup Captions & Transcripts

The Webcast platform offers options for human-generated or computer-generated captions on an even...

Updated 2 months ago by Matt Engel

Event player container and window backgrounds

Branding & Customization Event Branding

The event window is made up of two layers: the player page background and the player container. T...

Updated 2 months ago by Alicia Morici

Add text, images, and other media to the registration page

Branding & Customization Event Branding

All registration layouts include a dedicated space for additional content. By default, this space...

Updated 2 months ago by Matt Engel

Video Bridge Events - Speaker Connectivity Issues

Troubleshooting

This troubleshooting article addresses issues related to a presenter's audio or video stream not ...

Updated 3 months ago by Matt Engel

Screen Sharing on the Video Bridge

Live Events Video Bridge Updates - Coming Soon!

Screen Sharing Setup The ability to share your screen sharing with viewers is controlled using t...

Updated 3 months ago by Matt Engel

PowerPoint Best Practices

Event & Portal Setup Event Content

General Best Practices PowerPoint slides need to be uploaded in advance. Slides should be upload...

Updated 3 months ago by Matt Engel

Bypassing Zscaler proxies for improved performance

Live Events

Zscaler is a cloud security platform that scans your data for threats. When Zscaler is installed ...

Updated 4 months ago by Matt Engel

Accessing a Calendar of Events

Reports & Recordings

The Webcast platform allows easy access to a calendar of events to help keep your team organized....

Updated 4 months ago by Matt Engel

Add marketing consent tracking to a registration form

Event & Portal Setup Registration & Landing Pages

You can collect marketing consent from event and portal registrants and provide links to privacy ...

Updated 4 months ago by Matt Engel

Branding Best Practices

Branding & Customization

For the best branding experience, follow these tips. Jump to: Preview your event | Banners and b...

Updated 5 months ago by Matt Engel

Add content download or external links

Event & Portal Setup Event Content

Use the Event Resources option to share supplemental files or links with your audience. This is c...

Updated 5 months ago by Matt Engel

Add headshots to an audio event

Event & Portal Setup Event Content

Use Headshots in your Audio-Only events to display a photo of the current speaker or logo to the ...

Updated 5 months ago by Matt Engel