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Stream optimization
It is important for any webcasting professional to understand if their network is ready to suppor...
Encoder stream bit rates
Adaptive Bit Rate (ABR) Encoder Events (Recommended) You are only required to send one stream (p...
Enable third-party analytics for an event
For more detailed metrics on viewer activity, you can use the Third-Party Analytics feature to se...
Set up and run a Simulated Live event with live Q&A
By default, attendees type their questions in the Ask a Question box during the Simulated Live ev...
Jump Points
Overview Jump Points are timestamps in an On-Demand presentation that viewers can easily navigat...
Record new video clips using On-Demand/Sim-Live Studio
For On-Demand and Simulated Live events, you can use the OD/Sim-Live Studio interface to record n...
Add computer-generated captioning to a live event
The Webcast platform offers options for human-generated or computer-generated captions on an even...
Edit a computer-generated transcript
For automated transcripts. You can open a generated transcript in the editing studio and review a...
Download a computer-generated transcript
You can download a copy of the event transcript as a .TXT file. Generated transcripts are availab...
About computer-generated transcripts
Automated transcripts are available for any type of event - Live, On-Demand, and Simulated Live. ...
Add human-generated captions to a recorded event
To add captions to a replay or to an On-Demand or Simulated Live event, you need a timed caption ...
Presenter FAQs
This article covers frequently asked questions about presenting a Live event. How many presenter...
Presenter Best Practices
Below are a list of best practices for presenters: What should a presenter have available for th...
Live stream bit rates
Presenter Video, Screen Share (video bridge), and Inline Videos If you're broadcasting telephone...
How do I broadcast using an encoder?
To access the information needed to connect your encoder for the event, click the Media Encoder S...
Request live captioning and professional transcription services
Request professional captioning and transcription services for any event. You can request: Rea...
Request upgrades to your account (Essential, Professional, and Enterprise plans)
If you purchased a Professional or Enterprise license, you can add optional features to your acco...
Update a professional services request (Essential, Professional, and Enterprise plans)
If you requested additional features, event management services, or transcription services, you c...
How do I create a certificate?
The system requires a .PDF file be uploaded, which will serve as the template that is customized ...
Accessing events and attendee portals in China
Due to internet restrictions on China, some viewers may have trouble accessing the standard Event...