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PowerPoint Best Practices

Event & Portal Setup Event Content

General Best Practices PowerPoint slides need to be uploaded in advance. Final slides should be ...

Updated 1 week ago by Matt Engel

Encoder Events - Cannot Connect or Connection Dropping

Troubleshooting

Encoder connections can occur for a variety of reasons. If cannot connect your encoder to an even...

Updated 2 weeks ago by Matt Engel

How do I broadcast using an encoder?

Live Events

To access the information needed to connect your encoder for the event, click the Media Encoder S...

Updated 2 weeks ago by Matt Engel

Presenter FAQs

Top FAQs

This article covers frequently asked questions about presenting a Live event. How many presenter...

Updated 2 weeks ago by Matt Engel

Attendee FAQs

Troubleshooting

This article covers frequently asked questions about attending an event. How do I register for t...

Updated 4 weeks ago by Matt Engel

Submit a support request

Contact Support

If you'd like to provide more detail, you can open a case with the support team. Visit our Contac...

Updated 1 month ago by Matt Engel

Webcast Support Numbers

Contact Support

Use the telephone numbers below to access live phone support:US Local:  1-646-712-9345 US Toll F...

Updated 1 month ago by Matt Engel

Access Live Chat Help

Contact Support

Live chat is available to Administrators should assistance be required. Click on the chat icon in...

Updated 1 month ago by Matt Engel

Upload Slides to an Event

Event & Portal Setup Event Content

The webcasting platform allows presenters to upload their presentation content so it can be displ...

Updated 1 month ago by Matt Engel

Bypassing Netskope for improved performance

Live Events

Method-1 (Sample Configuration): Bypassing using Custom Firewall Application If the exception tr...

Updated 1 month ago by Matt Engel

Quick Start Training (9 mins)

Training Videos Event Setup

Welcome to your webcast account! In this video you'll learn how to sign in to your account and us...

Updated 1 month ago by Matt Engel

Video Bridge Guide for Presenters and Guest Admins

Live Events Video Bridge Events

A Video Bridge allows presenters to connect to an event and broadcast from different camera sourc...

Updated 3 months ago by Matt Engel

Video Bridge Presenter Management Best Practices

Live Events Video Bridge Events

There are two primary methods for managing presenters on stage during your event. Select the one ...

Updated 3 months ago by Matt Engel

Video Bridge Control Room Settings

Live Events Video Bridge Events

To access the Control Room, click on the monitor icon in the Video Bridge menu. The Control Room ...

Updated 3 months ago by Matt Engel

Get started with Webcasts

Getting Started

GlobalMeet makes delivering professional, polished, and dynamic webcasts easy. If you purchased a...

Updated 4 months ago by Matt Engel

Request professional services (Essential, Professional, and Enterprise plans)

Getting Started

If you purchased an Essential, Professional, or Enterprise webcast plan, you can request addition...

Updated 4 months ago by Matt Engel

Plan your event before booking

Getting Started

Use this article to review event options and make sure you have everything you need before creati...

Updated 4 months ago by Matt Engel

Webcast Feature Summary

Getting Started

This article details the features included with different license levels and add-ons you can purc...

Updated 4 months ago by Matt Engel

Enable layout switching for an event

Event & Portal Setup Event Scheduling & Setup

By default, events with slides or other content tabs show the video player and content side-by-si...

Updated 4 months ago by Matt Engel

Managing a Group License

Getting Started Account Settings

A License allows for account access to be shared by a group of users at a company. One user can b...

Updated 5 months ago by Matt Engel