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GlobalMeet Webcast
For GlobalMeet Webcast customers. Schedule a webcast, set up branding, add content, and host it using your webcasting account.
Support
Troubleshooting resources and contact support.
Operator Assisted
FOR MANAGED WEBCASTS. Add Operator Assisted conferencing to your managed webcast. To learn more, contact your account rep.
Getting Started
Learn about your webcasting account and features, request additional services and account upgrades, and check system requirements.
Top FAQs
Broadcasting, branding, recordings and replays, reports, overlay videos and primary clips, slides, presenting, Q&A, and surveys.
Training Videos
Reading is hard! Watch videos instead!
Documentation
Get familiar with the latest release notes and API documentation.
Branding & Customization
Add your own branding to webcast events and portals, and check out brand examples.
Event & Portal Setup
Schedule Live events, set up the event landing page, add event features and content, and set up attendee portals.
Reports & Recordings
Edit and download event recordings and run event reports.
Live Events
Broadcast and present a Live webcast.
Professional Services
Request assistance with running and setting up your webcast, and get professional captioning and transcripts.
Contact Support
Need help? Call us or submit a support request.
Troubleshooting
Troubleshoot audio and video quality and connection issues.
Getting Started
Learn about flat-rate Operator Assisted features, add-on features, and check system requirements.
Op Assist Features
Services, features, reports, and recording options available for your operator-assisted conference.
API & SAML Documentation
Connect your CRM or Marketing Automation Platform to your webcast using our APIs. Any document listed as "Open" will be available for use without any additional credentials needed. All other APIs require an API account to be setup for your company before the i...
System Requirements
Event Setup
Branding
Event Delivery
After Your Event
Video Bridge Training
Branding Examples
Event Branding
Attendee Portals
Event Scheduling & Setup
Reports
Recordings
Event Content
Entry options
Ways that participants can join the operator-assisted conference.
Included features
These features are included in the base price of the conference.
Add-on features
Add these features to your operator-assisted conference call for an additional fee.
Account Settings
Manage account access, including two-factor authentication and single sign-on
About Events & Attendee Portals
Registration & Landing Pages
Emails
Plan your event before booking
Use this article to review event options and make sure you have everything you need before creating the event. Scheduling basics Before you create your event, have this basic information ready: Your login. This automatically links your event to your name ...
Quick Start Training (9 mins)
Welcome to your webcast account! In this video you'll learn how to sign in to your account and use the Webcast Admin portal to schedule and set up an event, access the Live Studio to deliver your presentation, manage replays, and access reporting data.
Webcast 5.7 Release Notes
Released: April 9, 2022 This release introduces an option for presenting pre-recorded videos in the video player during a Live event, lets you set the pre-live player layout, updates default branding colors, and adds support for the VTT caption format. These ...
Event Setup Training (26 mins)
In this video, you’ll learn how to set up an event from start to finish. We’ll cover how to set up event registration, customize your landing page and event player, upload presentation materials, configure event security options, send event-related emails to r...
Simulated Live Training (9 mins)
Simulated Live events allow you to broadcast pre-recorded events and Live event replays at a scheduled date and time. In this video, you'll learn how to set up and run your Simulated Live event, convert Live and On-Demand events into a Simulated Live event, an...
Survey Training (16 mins)
Surveys are a great way to interact with your audience and keep viewers engaged. You can share results with viewers and review survey results after the event, in Reports. This video shows how to set up surveys, share them during the event, and automatically sh...
Certification & Exam Training (9 mins)
Test your viewers and provide PDF certificates to viewers who passed the exam. In this video, you'll learn how to set up a certification exam and view certification data in event reports.
System requirements for High Definition (HD) broadcasts
For video events with the 720p or 1080p high-resolution player size. Not available for telephone broadcasts. This article covers additional requirements to broadcast video in 720p or 1080p. For requirements specific to your broadcast type, see system requirem...
System requirements for attendees
You can attend an event on a desktop computer or mobile device - just open the event URL in a supported browser. This article details the system requirements for attending an event. Note: If you enter the event link in a browser window and the event doesn’t o...
Broadcasting FAQs
This article covers frequently asked questions about broadcasting. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. Jump to: General | Video bridge (multiple webcams) | Telephone | Single ...
Event Branding FAQs
This article covers frequently asked questions about event branding and customization. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. Recommended reading: Webcast Branding Best Practic...
Event Recording and Replay FAQs
This article covers frequently asked questions about event recordings and replays. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. Recommended reading: Download the event recording How d...
Event Reports FAQs
This article covers frequently asked questions about event reports. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. Recommended reading: What types of reports can I get on my event? and R...
Portal Training (12 mins)
If you are hosting a series of related events, you can add them to a single landing page and allow your viewers to register once for all events. In this video, you'll learn how to create and customize your portal landing page, link events, and organize the eve...
PowerPoint FAQs
This article covers frequently asked questions about slides. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. Recommended reading: PowerPoint Best Practices What are the requirements for...
System requirements for encoder broadcasts
For events with Your Encoder as the live acquisition source. This article details the system requirements for broadcasting a Live event or recording a Simulated Live event with an encoder. To join the Live Studio and moderate or present, your system must meet...
System requirements for single webcam broadcasts
For events with Webcam as the live acquisition source. This article details the system requirements for broadcasting a Live event or recording a Simulated Live event with a single webcam. To join the Live Studio and moderate or present, your system must meet ...
Overlay Video and Primary Media Clip FAQs
This article covers frequently asked questions about overlay videos and primary media clips. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. Recommended reading: Overlay Video Specs and R...
System requirements for telephone broadcasts
For events with Telephone as the live acquisition source. This article details the system requirements for broadcasting a Live event or recording a Simulated Live event over the phone or with VoIP audio. To join the Live Studio and moderate or present, your s...
System requirements for VCU/telepresence broadcasts
For events with VCU/Telepresence as the live acquisition source. This article details the system requirements for broadcasting a Live event or recording a Simulated Live event from a video conferencing unit (VCU) or other endpoint or meeting app accessible by ...