System requirements for attendees
You can attend an event on a desktop computer or mobile device - just open the event URL in a supported browser. This article details the system requirements for attending an event.
Note: If you enter the event link in a browser window and the event doesn’t open, access might be blocked by a firewall or your company network security rules. Review our network requirements and make sure the ports and IP ranges in the Webcast Audience Members column are permitted. If you're unsure of your settings, contact your IT Administrator.
Desktop System Requirements
| What you need | Requirements |
|---|---|
| Hardware | PC or Mac
Note: Your computer must be plugged in and have a sound card with speakers and a monitor with 1024x768+ resolution support. |
| Operating System |
|
| Processor (CPU) | Intel Core i5 2.0GHz or better
Note: Less powerful processors will degrade audio and video performance. |
| Memory (RAM) | 4 GB |
| Browser |
Current or previous 5 versions of:
|
| Internet Speed | A dedicated and wired high-speed internet connection of 1 Mbps or better (upload and download). 2 Mbps or better is recommended to view the event at the highest quality.
Note: To ensure a stable connection, disconnect from the VPN and use a wired internet connection, instead of Wi-Fi. Wi-Fi connections are prone to dips in bandwidth that can negatively impact your event experience. |
Mobile System Requirements
| What you need | Requirements |
|---|---|
| Hardware |
|
| Operating System |
|
| Browser |
Current or previous 5 versions of:
|
| Internet Speed | A dedicated high-speed internet connection of 1,000 Kbps (1 Mbps) or better (upload and download) or a 4G connection or better.
Note: To ensure a stable connection, disconnect from the VPN. |
System Test
Check your system before the event. The diagnostic test checks your computer and network connections to help you troubleshoot problems before the event begins and if you're having issues during the event.