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Control what your presenters see and what they can interact with in the Live Studio during the event. By default, all presenters can see the: Start Webcast and End Webcast buttons Audience count and audience list Webcast time alerts when the event is abou...

In addition to standard registration questions, you can add custom questions to the registration form and choose how registrants will answer each question. Registrants can either type their answers in an open text field or select from pre-defined answers that ...

If you do not want to collect any information from attendees, set up the event with no registration form and allow people to attend anonymously. To allow attendees to access the event even faster, you can also have them bypass the landing page when they click ...

This article details the features included with different license levels and add-ons you can purchase separately to enhance your events. Jump to: License Features | License Add-ons | Captioning, Transcription, and Translation Services | Per-event add-ons | Pe...

If you purchased an Essential, Professional, or Enterprise webcast plan, you can request additional features, event management services, and transcription services for your event. You can request: An event production manager to book your event and to provi...

If you purchased a Professional or Enterprise license, you can add optional features to your account. These add-ons are available to all events you and your team create. Add-ons are not available for Essential plans; you must upgrade your plan to request them....

With a portal, viewers can register one time and attend any of the events on the portal. After you select a portal layout, start adding events (segments) to your portal from the Manage Segments tab. You can include Live, Simulated Live, and On-Demand (replay) ...

If you requested additional features, event management services, or transcription services, you can request updates and change to the services booked with the Professional Services Request site. Before you begin Make a note of the client ID found in your wel...

GlobalMeet makes delivering professional, polished, and dynamic webcasts easy. If you purchased an Essential, Professional, or Enterprise plan, you have access to all of the following features and more: Audience engagement - keep viewers engaged with Q&A, c...

Available for video bridge events only.For a polished experience, have a professional emcee host your event. An emcee speaks directly to your attendees and presenters, and manages the flow of the event for you. They can appear on camera or stay off camera. Se...

Extend your event’s global reach by pairing your webcast with Interprefy's interpretation widget. Interprefy allows multi-language support by providing viewers with real-time interpretation in multiple languages. The audio interpretation widget can be added to...

Adaptive Bit Rate (ABR) Encoder Events (Recommended) You are only required to send one stream (per primary and backup). All streams are transcoded and aligned for soother quality transitions. If the system receives a higher stream than the bit rate listed in ...

Attendance surveys are a great way to keep attendees engaged during your event. This video provides an overview of the Attendance Survey feature, and shows how to set up a survey, send it to the audience, and view survey reports. 

For moderators and presenters. Looking to streamline several types of content, such as slides, videos, headshots, layouts and surveys? Use the Live Event Script feature to plan and organize all your content into a single, seamless delivery. This video provides...

Make your managed event more secure by managing who can access your event and how. Secure your event with password protection, pre-authorized sites, and by approving and blocking email addresses, domains, and IP addresses. To include the following security fe...

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If there is an issue with the audio and/or video quality, start by determining if it is an issue with a presenter’s telephone line or video feed or a local playback issue for a viewer.  Issues with the event's audio/video stream will impact the entire audience...

To investigate a presenter issue, please have the presenter capture the details below. For self-service presentations, provide this information to Support for investigation. For managed presentations, provide this information to your Production Manager. Eve...

This troubleshooting article addresses issues related to screen sharing. Issue You’re a presenter and you start screen share, but it doesn’t connect so that you can broadcast your screen (Live Screen Share displays a message that you are no longer sharing yo...