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Event Recording and Replay FAQs

Top FAQs

This article covers frequently asked questions about event recordings and replays. Unless otherwi...

Updated 1 hour ago by Matt Engel

Add human-generated captioning to a live event

Event & Portal Setup Captions & Transcripts

The Webcast platform offers options for human-generated or computer-generated captions on an even...

Updated 1 hour ago by Matt Engel

PowerPoint Best Practices

Event & Portal Setup Event Content

General Best Practices Some advanced PowerPoint features are not recommended for use in your pre...

Updated 2 weeks ago by Matt Engel

Video Bridge Integrations - Zoom

Live Events Video Bridge

The Webcast platform allows for external video streams to be connected to the Video Bridge. This ...

Updated 4 weeks ago by Matt Engel

PowerPoint Best Practices

Event Setup Event Content

General Best Practices PowerPoint slides need to be uploaded in advance. Slides should be upload...

Updated 1 month ago by Matt Engel

Event Player Design Refresh

Branding & Customization Event Branding

The webcast player has been updated to include additional spacing and refreshed styling. This des...

Updated 1 month ago by Alicia Morici

Video Bridge Guide for Presenters and Guest Admins

Live Events Video Bridge

A video bridge allows presenters to connect to an event and broadcast from different camera sourc...

Updated 2 months ago by Matt Engel

System requirements for High Definition (HD) broadcasts

Getting Started System Requirements

For video events with the 720p or 1080p high-resolution player size. Not available for telephone ...

Updated 2 months ago by Matt Engel

System requirements for VCU/telepresence broadcasts

Getting Started System Requirements

For events with VCU/Telepresence as the live acquisition source. This article details the system ...

Updated 2 months ago by Matt Engel

System requirements for telephone broadcasts

Getting Started System Requirements

For events with Telephone as the live acquisition source. This article details the system require...

Updated 2 months ago by Matt Engel

System requirements for telephone broadcasts

Getting Started System Requirements

For events with Telephone as the live acquisition source. This article details the system require...

Updated 2 months ago by Matt Engel

System requirements for single webcam broadcasts

Getting Started System Requirements

For events with Webcam as the live acquisition source. This article details the system requiremen...

Updated 2 months ago by Matt Engel

System requirements for single webcam broadcasts

Getting Started System Requirements

For events with Webcam as the live acquisition source. This article details the system requiremen...

Updated 2 months ago by Matt Engel

System requirements for encoder broadcasts

Getting Started System Requirements

For events with Your Encoder as the live acquisition source. This article details the system requ...

Updated 2 months ago by Matt Engel

System requirements for video bridge broadcasts

Getting Started System Requirements

This article details the system requirements for broadcasting a Live event or recording a Simulat...

Updated 2 months ago by Matt Engel

System requirements for attendees

Getting Started System Requirements

You can attend an event on a desktop computer or mobile device - just open the event URL in a sup...

Updated 2 months ago by Matt Engel

System requirements for attendees

Getting Started System Requirements

You can attend an event on a desktop computer or mobile device - just open the event URL in a sup...

Updated 2 months ago by Matt Engel

Supported 3rd party tools

Event & Portal Setup Event Content

Enhance your events by including interactive elements with third-party apps and platforms. By def...

Updated 2 months ago by Matt Engel

Event player container and window backgrounds

Branding & Customization Event Branding

The event window is made up of two layers: the player page background and the player container. T...

Updated 3 months ago by Alicia Morici

Stream optimization

Live Events

It is important for any webcasting professional to understand if their network is ready to suppor...

Updated 4 months ago by Matt Engel