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Attendee FAQs
This article covers frequently asked questions about attending an event. How do I register for t...
Submit a support request
If you'd like to provide more detail, you can open a case with the support team. Visit our Contac...
Webcast Support Numbers
Use the telephone numbers below to access live phone support:US Local: 1-646-712-9345 US Toll F...
Access Live Chat Help
Live chat is available to Administrators should assistance be required. Click on the chat icon in...
Webcast 6.1.11 Release Notes
Released: June 27, 2025 This release introduces updates to our Reporting API's Event List and Au...
PowerPoint Best Practices
General Best Practices PowerPoint slides need to be uploaded in advance. Slides should be upload...
Upload Slides to an Event
The webcasting platform allows presenters to upload their presentation content so it can be displ...
Bypassing Netskope for improved performance
Method-1 (Sample Configuration): Bypassing using Custom Firewall Application If the exception tr...
Quick Start Training (9 mins)
Welcome to your webcast account! In this video you'll learn how to sign in to your account and us...
Webcast API Documentation
Use APIs to create and update events, allow attendees to register from third-party registration s...
Webcast 5.6 Release Notes
Released: July 31, 2021 This release includes the ability to copy a portal, new search and live ...
Webcast 5.6.5 Release Notes
Released: November 24, 2021 This release introduces four new landing page layouts, increases the...
Webcast 5.5 Release Notes
Released: April 11, 2021 New features Video bridge events support 15 webcam presenters (up fr...
Webcast 5.4 Release Notes
Released: January 16, 2021 New features Except for 480p video, these features are available by ...
Webcast 6.0 Release Notes
Released: April 6, 2024 This release introduces a refreshed Video Bridge experience with some ad...
Webcast 5.8 Release Notes
Released: August 13, 2022 This release introduces three new grid layouts for video bridge events...
Webcast 6.1 Release Notes
Released: September 8, 2024 This release introduces a new, intuitive Video Bridge Presenter List...
Webcast 5.7 Release Notes
Released: April 9, 2022 This release introduces an option for presenting pre-recorded videos in ...
Webcast 5.9 Release Notes
Released: November 19, 2022 This release introduces 1080p streaming video, the ability to add li...
Webcast 5.10 Release Notes
Released: June 24, 2023 This release introduces Automated Live Captions and the Video Clip Recor...