Getting Started
Learn about your webcasting account and features, request additional services and account upgrades, and check system requirements.
Get started with Webcasts
GlobalMeet makes delivering professional, polished, and dynamic webcasts easy. If you purchased a...
Webcast Feature Summary
This article details the features included with different license levels and add-ons you can purc...
Plan your event before booking
Use this article to review event options and make sure you have everything you need before creati...
Request professional services (Essential, Professional, and Enterprise plans)
If you purchased an Essential, Professional, or Enterprise webcast plan, you can request addition...
Update a professional services request (Essential, Professional, and Enterprise plans)
If you requested additional features, event management services, or transcription services, you c...
Request upgrades to your account (Essential, Professional, and Enterprise plans)
If you purchased a Professional or Enterprise license, you can add optional features to your acco...
System Requirements
System requirements for High Definition (HD) broadcasts
For video events with the 720p or 1080p high-resolution player size. Not available for telephone ...
System requirements for attendees
You can attend an event on a desktop computer or mobile device - just open the event URL in a sup...
System requirements for encoder broadcasts
For events with Your Encoder as the live acquisition source. This article details the system requ...
System requirements for single webcam broadcasts
For events with Webcam as the live acquisition source. This article details the system requiremen...
System requirements for telephone broadcasts
For events with Telephone as the live acquisition source. This article details the system require...
System requirements for VCU/telepresence broadcasts
For events with VCU/Telepresence as the live acquisition source. This article details the system ...
System requirements for video bridge broadcasts
This article details the system requirements for broadcasting a Live event or recording a Simulat...
Webcast network requirements for presenters
Network requirements for presenters can be accessed here: https://webcasts.com/networkresources/ ...
Account Settings
Manage account access, including two-factor authentication and single sign-on
Set up two-factor authentication
With two-factor authentication, use a secure, app-generated token to verify your administrative a...
Use SSO to authenticate Webcast Admin access
For added security, you can use your organization's single sign-on (SSO) to authenticate access t...
Managing a Group License
A License allows for account access to be shared by a group of users at a company. One user can b...
How can I update my account details (Username, Password and/or Email Address)?
The Account Details page allows you to access your account information, including the Username, P...