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Do you frequently run the same reports for your events? Create reporting templates to speed up the process and automatically select the data points to include in your reports. In this video, you'll learn how to create and manage new report templates and share ...

After you enable third-party analytics for an event you'll be able to track the pages registrants land on, including the registration page, the event window, and the page registrants see when the Player is set to Closed. The following table explains the page ...

In-event surveys are a great way to keep attendees engaged during your event through surveys, polls and quizzes. This video provides an overview of the In-event Survey feature, and shows how to set up a survey, send it to the audience, and view various survey ...

This article covers frequently asked questions about audience Q&A. Recommended reading: About Q&A Where can I find questions from the audience? For Live events, the Q&A queue displays at the bottom of the Live Studio (for moderators and presenters) or in a ...

Post-event surveys are a great solution to survey your attendees, or evaluate them with a short quiz or a test once your event is over. This video provides an overview of the Post-event Survey feature, and shows how to set up a survey, manage the survey, and v...

If you schedule a Simulated Live event to be recorded and then decide you'd rather upload pre-recorded media, you cannot convert the event directly. Instead: Before you begin, create a custom calendar reminder for the actual broadcast date and update the ev...

When you convert a Live event into a Simulated Live event or change a Simulated Live event from live acquisition to pre-recorded content, the Event Reminder Emails option is no longer available. To send reminder emails for a converted event, create a follow-up...

Schedule one or more emails to be sent after the event ends to promote future events, gather feedback, and reconnect with attendees. You can send emails to registrants who attended the Live event, attended the Simulated Live event, watched the On-Demand event ...

You can send one or more reminder emails to people who registered for your event. By default, a reminder is sent 24 hours before the scheduled start time of your event. You can change the date and time the reminder will be sent and also schedule additional rem...

Send a registration confirmation email to attendees after they register for the event. By default, registration confirmation emails are plain text messages with the event title, date, time, duration, URL, and a link to unsubscribe from email messages. You can ...

Enhance your events by including videos that viewers can play at any time. You can include YouTube, Vimeo, or Brightcove videos. During the event, the videos display in tabs on the right side of the event window, next to the video stream or headshots. The vide...

With two-factor authentication, use a secure, app-generated token to verify your administrative account. This is a time-based, one-time password that is generated using an app on your mobile device used to securely sign in to the administrative portal from a p...

If enabled on your account, you may see Simulated Live listed as an Event Type. Simulated Live allows for previously recorded or uploaded content to be broadcast to viewers at a selected date and time, appearing as if the content is live. This allows you to pr...

On-Demand events can be an archive of a Live event or an On-Demand only event. On-Demand only events can be created by uploading existing media file(s) or, for audio events, audio can be recorded by phone using the On-Demand Studio. On-Demand events are availa...

Live with Archive events are presentations broadcast from a Live Acquisition Source and automatically recorded for On-Demand access. The archived recording will be an exact copy of the live event, including the slides, surveys, and other content from the origi...

In the Live Studio, the Overlay Videos tab shows all uploaded videos. From here, you and other presenters can preview them, play them for the audience, and stop sharing them.  You can share a video as an overlay - in a separate window that covers the slides a...

This article covers frequently asked questions about surveys and certification. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. What are the different types of surveys? There are several...

Released: August 13, 2022 This release introduces three new grid layouts for video bridge events, makes player layout switching available without slides, sets 480p as the minimum resolution for video events, and adds SSO login options. These release notes als...

During a Live event, you can change the layout of the event window that the audience sees to feature different content. The available layouts depend on the type of broadcast (video or audio) and player size you selected in the event setup. Note: Before the ev...

The integrated audience phone bridge can be used to allow audience members to listen to the presentation on their telephone, rather than through their computer. These rates are per minute/per user and apply to webcast attendees only. Presenters do not accrue c...