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One test call is included in the base price of the conference. Additional test calls are not included and incur an extra charge. To ensure a smooth conference, you can book a test call before your live event. Test calls can include the following features: ...

If enabled on your account, you may see Simulated Live listed as an Event Type. Simulated Live allows for previously recorded or uploaded content to be broadcast to viewers at a selected date and time, appearing as if the content is live. This allows you to pr...

Live with Archive events are presentations broadcast from a Live Acquisition Source and automatically recorded for On-Demand access. The archived recording will be an exact copy of the live event, including the slides, surveys, and other content from the origi...

On-Demand events can be an archive of a Live event or an On-Demand only event. On-Demand only events can be created by uploading existing media file(s) or, for audio events, audio can be recorded by phone using the On-Demand Studio. On-Demand events are availa...

Included in the base price of the conference. Choose what the operator will say when opening the conference. You can have the operator read a standard script or provide your own custom script. If you'd like to introduce the conference yourself, you can have t...

Released: August 13, 2022 This release introduces three new grid layouts for video bridge events, makes player layout switching available without slides, sets 480p as the minimum resolution for video events, and adds SSO login options. These release notes als...

Simulated Live events are recordings that are broadcast at the date and time you schedule. You can create a Simulated Live event with pre-recorded media that you upload or schedule a recording session to capture the event content. Either way, you'll use the Si...

Automated transcripts are available for any type of event - Live, On-Demand, and Simulated Live. Automated transcripts are great for capturing the event audio in a file for your own use and for providing synced captions with a searchable transcript for people ...

For English events only. You can add an automated transcript to an On-Demand or Simulated Live. The system generates a written transcript of the event audio that can be included with the event recording for viewers and downloaded. To learn more about automat...

You can download a copy of the event transcript as a .TXT file. Generated transcripts are available within 24 hours of a Live event ending (and being archived) or a recorded event being published. Note: You can only download the most recently published versio...

For automated transcripts. You can open a generated transcript in the editing studio and review and edit it. The transcript includes time codes that allow you to play the audio from the beginning of the phrase, so you can compare each transcribed phrase to wha...

On-Demand events are recordings that can be watched at any time. When setting up an On-Demand event, select whether the primary media clips (typically presenter narration) you plan to include are audio or video files. This Media setting affects what you can up...

For added security, you can use your organization's single sign-on (SSO) to authenticate access to the Webcast Admin portal. You can require admins to sign in from your SSO login page and also allow them to sign in using their Webcast username and password.  ...

By default, events with slides or other content tabs show the video player and content side-by-side; audio events show headshots next to content. Layout switching lets you focus on different content - presenters only, video, slides, etc. - by changing the even...

For Live, On-Demand, and Simulated Live events. Use layout switching in a recorded event to change the view and highlight different types of content. In the editing studio, set layout changes on the event timeline. Attendees will see the different layouts whil...

During a Live event, you can change the layout of the event window that the audience sees to feature different content. The available layouts depend on the type of broadcast (video or audio) and player size you selected in the event setup. Note: Before the ev...

The integrated audience phone bridge can be used to allow audience members to listen to the presentation on their telephone, rather than through their computer. These rates are per minute/per user and apply to webcast attendees only. Presenters do not accrue c...

Require attendees to watch the Live event for a duration you specify and automatically provide PDF certificates to attendees who meet the attendance criteria. In this video, you’ll learn how to set up duration-based certification and the attendance criteria fo...

By default, attendees type their questions in the Ask a Question box during the Simulated Live event and presenters answer them in the Q&A queue. To have a live Q&A session after a Simulated Live event, you can create a Live event for Q&A and automatically sen...

Overview This document will cover the technical requirements for a successful webcast when streaming directly from a venue (client office, theater/hall, hotel conference center, or temporary space such as an open field). If a location (venue) cannot accommoda...