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Simulated Live events are recordings that are broadcast at the date and time you schedule. You can create a Simulated Live event with pre-recorded media that you upload or schedule a recording session to capture the event content. Either way, you'll use the Si...

This article covers frequently asked questions about event reports. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. Recommended reading: What types of reports can I get on my event? and R...

You can embed your webcast in another website using an iframe element. Depending on your desired setup, you can customize the embed code to show the webcast player immediately or require viewers to register before loading the webcast player. This article inclu...

Language templates contain many common text elements translated from English to other languages. If you're hosting an event in another language, we can assign a language template to a specific folder in your account. When you create new events in the folder, t...

You can upload as many media clips to your event as you like and include them in your On-Demand or Simulated Live event. For events broadcasting video, you can upload video clips. For events broadcasting by telephone, you can upload audio clips. Recommended s...

There are two types of reports that you can run on your events: an Audience Details report and an Event Analytics report. For both reports, you can include or exclude many pieces of data. Audience Details report Run an Audience Details report for a user-leve...

For Live, On-Demand, and Simulated Live events. You can upload as many as 10 overlay videos to your event and share them with the audience. For Live events, you are limited to 10 videos whether you launch them inline or in overlay windows. For On-Demand and S...

If you do not want to collect any information from attendees, set up the event with no registration form and allow people to attend anonymously. To allow attendees to access the event even faster, you can also have them bypass the landing page when they click ...

Due to internet restrictions on China, some viewers may have trouble accessing the standard Event URL for a presentation. For viewers in China, the Event URL can be updated to allow them access to a local Chinese server. Please refer to the example below, whic...

Released: November 19, 2022 This release introduces 1080p streaming video, the ability to add links to the event resources section and multi-language captions for on-demand events. These release notes also highlight other recent changes and improvements. If ...

The system requires a .PDF file be uploaded, which will serve as the template that is customized and distributed to viewers that meet the certification requirements for your event.  The PDF requires Forms be included to populate the viewer's name (First Name a...

If you requested additional features, event management services, or transcription services, you can request updates and change to the services booked with the Professional Services Request site. Before you begin Make a note of the client ID found in your wel...

If you purchased a Professional or Enterprise license, you can add optional features to your account. These add-ons are available to all events you and your team create. Add-ons are not available for Essential plans; you must upgrade your plan to request them....

Request professional captioning and transcription services for any event. You can request: Real-time captions that display to the audience during the Live event Timed captions as an VTT file that you can add to your event replay or to an On-Demand or Simul...

Released: June 24, 2023 This release introduces Automated Live Captions and the Video Clip Recorder. These release notes also highlight other recent changes and improvements. If you have any questions about these changes, please email us at updates@webcasts....

Presenter Video, Screen Share (video bridge), and Inline Videos If you're broadcasting telephone audio only, the video player contains a 320 x 240 pixel space for headshots to be displayed and uses a 96 kbps stream. If you're broadcasting audio and video, th...

Below are a list of best practices for presenters: What should a presenter have available for the presentation? It is recommended that all speakers prepare the following: For audio events, a telephone with a quality headset or handset for EACH presenter/p...

To add captions to a replay or to an On-Demand or Simulated Live event, you need a timed caption file in VTT (WebVTT) format. A timed caption file contains the text of what is said in the recording, plus time codes for when each line of text should be displaye...

You can download a copy of the event transcript as a .TXT file. Generated transcripts are available within 24 hours of a Live event ending (and being archived) or a recorded event being published. Note: You can only download the most recently published versio...

For automated transcripts. You can open a generated transcript in the editing studio and review and edit it. The transcript includes time codes that allow you to play the audio from the beginning of the phrase, so you can compare each transcribed phrase to wha...