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Get everyone on the same page by sharing your screen with the audience. Viewers can follow along as you browse a website, conduct a demo, or walk through files on your computer. In this video, you’ll learn how to prep your screen share, test your audio connect...

When your Live event is over, use the On-Demand Studio to add the finishing touches to the event recording. Or use the On-Demand and Simulated Live editing studios to create professional webcast recordings designed to be played on demand or as Simulated Live e...

Access detailed user and event-level analytics for your events. In this video, you'll learn about the data you can include in your reports, how to run reports for individual events and a group of events, and how to read them.

Do you frequently run the same reports for your events? Create reporting templates to speed up the process and automatically select the data points to include in your reports. In this video, you'll learn how to create and manage new report templates and share ...

Use APIs to create and update events, allow attendees to register from third-party registration systems, and pass registration and event data directly into your preferred CRM or marketing solution. Note: Any document listed as "Open" is available for use with...

Engage your viewers and allow viewers to attend breakout sessions from the portal agenda page. After you select a portal layout, you can start adding breakout sessions (segments) to your portal from the Manage Segments tab and link them to any meeting app you ...

To add captions to a replay or to an On-Demand or Simulated Live event, you need a timed caption file in VTT (WebVTT) format. A timed caption file contains the text of what is said in the recording, plus time codes for when each line of text should be displaye...

Enhance your events by including interactive tools like captioning, polling, surveys, real-time Q&A, and more. Add a custom player tab to your event and use the embed code from third-party apps and platforms. During the event, the tools display in tabs on the ...

Add-on. Please contact your sales representative for additional information. With bulk registration, you can register hundreds or thousands of attendees for an event at one time. Set up your registration form first, then upload a spreadsheet with columns for ...

The system requires a .PDF file be uploaded, which will serve as the template that is customized and distributed to viewers that meet the certification requirements for your event.  The PDF requires Forms be included to populate the viewer's name (First Name a...

Request professional captioning and transcription services for any event. You can request: Real-time captions that display to the audience during the Live event Timed captions as an VTT file that you can add to your event replay or to an On-Demand or Simul...

You can upload as many media clips to your event as you like and include them in your On-Demand or Simulated Live event. For events broadcasting video, you can upload video clips. For events broadcasting by telephone, you can upload audio clips. Recommended s...

Language templates contain many common text elements translated from English to other languages. If you're hosting an event in another language, we can assign a language template to a specific folder in your account. When you create new events in the folder, t...

Use the editing studio to make simple edits to recorded content and to assemble content for any type of event. You can add and remove audio or video clips, slides, headshots (telephone broadcasts), surveys and survey results, and layout changes if you turned o...

Download recordings of completed Live, On-Demand, or Simulated Live events from the Webcast Admin portal. You can download the event video as an MP4 file or the event audio only as an M4A (video broadcasts) or MP3 file (telephone broadcasts). To download the ...

To access the information needed to connect your encoder for the event, click the Media Encoder Settings  button in the Broadcast Controls area of the Live Studio. Your encoding device (e.g. Wirecast) will need to be setup to send a RTMP stream for broadcast. ...

To moderate or present at a live event, enter the Live Studio and connect your audio or video. The Live Studio has controls for presenting slides, playing videos and other content, managing Q&A, and more. The way you join the Live Studio depends on whether yo...

Presenter Video, Screen Share (video bridge), and Inline Videos If you're broadcasting telephone audio only, the video player contains a 320 x 240 pixel space for headshots to be displayed and uses a 96 kbps stream. If you're broadcasting audio and video, th...

Below are a list of best practices for presenters: What should a presenter have available for the presentation? It is recommended that all speakers prepare the following: For audio events, a telephone with a quality headset or handset for EACH presenter/p...

It is important for any webcasting professional to understand if their network is ready to support a webcast. While our webcasting platform consumes far less bandwidth than major web conferencing tools, it still requires a high-speed connection to the internet...