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You can download a copy of the event transcript as a .TXT file. Generated transcripts are available within 24 hours of a Live event ending (and being archived) or a recorded event being published. Note: You can only download the most recently published versio...

For automated transcripts. You can open a generated transcript in the editing studio and review and edit it. The transcript includes time codes that allow you to play the audio from the beginning of the phrase, so you can compare each transcribed phrase to wha...

By default, attendees type their questions in the Ask a Question box during the Simulated Live event and presenters answer them in the Q&A queue. To have a live Q&A session after a Simulated Live event, you can create a Live event for Q&A and automatically sen...

For more detailed metrics on viewer activity, you can use the Third-Party Analytics feature to send data such as page views, unique viewers, and more to your preferred analytics solution. This feature is available for individual events and portals. Supported ...

Adaptive Bit Rate (ABR) Encoder Events (Recommended) You are only required to send one stream (per primary and backup). All streams are transcoded and aligned for soother quality transitions. If the system receives a higher stream than the bit rate listed in ...

It is important for any webcasting professional to understand if their network is ready to support a webcast. While our webcasting platform consumes far less bandwidth than major web conferencing tools, it still requires a high-speed connection to the internet...

Enhance your events by including interactive elements with third-party apps and platforms. By default, polls, Q&A, and surveys are already included with your webcasting account, but you can use your own third-party tools to include these features, captions and...

You can attend an event on a desktop computer or mobile device - just open the event URL in a supported browser. This article details the system requirements for attending an event. Note: If you enter the event link in a browser window and the event doesn’t o...

This article details the system requirements for broadcasting a Live event or recording a Simulated Live event with the video bridge. The Video Bridge supports up to 20 presenters connecting via Webcam or another source (for Advanced Video Bridge events only)....

For events with Your Encoder as the live acquisition source. This article details the system requirements for broadcasting a Live event or recording a Simulated Live event with an encoder. To join the Live Studio and moderate or present, your system must meet...

For events with Webcam as the live acquisition source. This article details the system requirements for broadcasting a Live event or recording a Simulated Live event with a single webcam. To join the Live Studio and moderate or present, your system must meet ...

For events with Telephone as the live acquisition source. This article details the system requirements for broadcasting a Live event or recording a Simulated Live event over the phone or with VoIP audio. To join the Live Studio and moderate or present, your s...

For events with VCU/Telepresence as the live acquisition source. This article details the system requirements for broadcasting a Live event or recording a Simulated Live event from a video conferencing unit (VCU) or other endpoint or meeting app accessible by ...

For video events with the 720p or 1080p high-resolution player size. Not available for telephone broadcasts. This article covers additional requirements to broadcast video in 720p or 1080p. For requirements specific to your broadcast type, see system requirem...

This article covers frequently asked questions about event recordings and replays. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. Recommended reading: Download the event recording How d...

The portal landing page is the entrance to the portal. It contains the portal title, a registration form, a login form (for people already registered), and custom content you add. When you sign in to a portal, the list of events, or agenda, is displayed. Ther...

Released: April 6, 2024 This release introduces a refreshed Video Bridge experience with some added new features. These release notes also highlight other recent changes and improvements. If you have any questions about these changes, please email us at upda...

The Webcast service does not currently offer virtual backgrounds for Webcam acquisition events. However, you can add them to your video stream with a third-party virtual webcam app. A virtual webcam app is software that allows you to add virtual backgrounds, f...

Event hosts and presenters. You are required to test your system at least 48 hours before the event start time with the same devices and network you plan to use during the event. In this video, you’ll learn how to test your microphone, camera source, and audio...

In this video you'll learn how to sign in to the event and join the Live Studio, connect your video source, and use the video bridge controls. You'll also become familiar with video bridge tips and best practices.