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Video Bridge Integrations - Zoom

The Webcast platform allows for external video streams to be connected to the Video Bridge. This article will cover instructions on incorporating a Zoom meeting to your Video Bridge event.

When to Integrate Zoom

In order to ensure the success of your Zoom-connected webcast, these are our recommended integration setups. Setups outside the recommendations can cause connection bottlenecks, video source control issues, and feature confusion. We have no ability to control your Zoom account.

Video-Only Broadcasting 

If you need to take your regular Zoom meeting setup and push it out to a large video audience, without the use of any player features, GlobalMeet Webcast allows you to scale up quickly to thousands of online attendees.

Dedicated Panel Discussion

During a long presentation, if you have a series of panelists who need to be brought in mid-event, using a 3rd party tool like Zoom provides you the ability to mute these speakers on our Video Bridge until their portion of the presentation begins.


Connecting to Zoom

Zoom requires the H.323/SIP Room Connector in order to connect to Video Bridge. Once this connector is enabled, the Video Bridge can dial out to Zoom using the SIP address “[Meeting ID]@zoomcrc.com.” Additionally, you can Invite the Video Bridge by having Zoom dial out. Select Invite -> Invite a Room System, and enter the SIP address of the Video Bridge, which is available in the “Connect using another source” section of the Live Studio when you first join the Video Bridge. 

When incorporating a Zoom room into a Video Bridge event, the Video Bridge will display the Zoom room as it is currently configured. Adjustments to the display of the Zoom room can be included when connecting the Zoom room to the Video Bridge.

To change the video controls for the H.323/SIP Room Connector, you may need to use the Keypad option, which is available by clicking on the Zoom instance in Video Bridge and selecting "Open" next to the Keypad option. Press “1” and Zoom controls will appear on the Video Bridge screen. 

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To access instructions on the Zoom Conference Room Connector, visit: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060661

To access instructions on Zoom dial commands, visit: https://support.zoom.us/hc/en-us/articles/202405539-SIP-H-323-Room-Connector-Dial-Strings

Please contact Zoom Support for additional assistance with Zoom controls.


Zoom Connection Requirements

In order to connect to Zoom, you need the following in advance of the webcast:

  • Confirmation that your Zoom Account has the SIP/H.323 Conference Room Connector (CRC) 
    enabled.
  • Zoom sells access to the CRC by simultaneous connections, so ensure that you have an 
    available connection for your account for your live event, including 60 minutes of pre-event
    testing.
  • The Meeting ID, and the password to the meeting (if applicable). Depending on your security 
    settings, you may need to admit the Webcast into the room.

    • Do not mute the connection to the Video Bridge.
    • Provide the connection with full “Presenter” rights, do not add as an attendee.
  • Zoom’s RTMP-based Live Streaming Service is not supported by GlobalMeet Webcast