System requirements for encoder broadcasts

For events with Your Encoder as the live acquisition source. This article details the system requirements for broadcasting a Live event or recording a Simulated Live event with an encoder.

To join the Live Studio and moderate or present, your system must meet the following minimum system and hardware requirements. Please test your bandwidth on the same network as your broadcast using https://speedtest.net or similar site. You will also need 1.5x the total bitrate in upload bandwidth speed.

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Live Studio Requirements

If you're joining the Live Studio as a moderator or presenter, your system must meet the following requirements.

What you need Moderators and Presenters
Hardware PC or Mac

Note: Your computer must be plugged in and have a sound card with speakers and a monitor with 1024x768+ resolution support.

Operating System
  • Windows 10
  • Windows 8.1 Pro or newer
  • macOS 10.14 or newer
Processor (CPU) Intel Core i5 3.0GHz or better

Note: Less powerful processors will degrade audio and video performance.

Memory (RAM) 4 GB
Browser

Current or previous 5 versions of:

  • Google Chrome
  • Firefox
  • Microsoft Edge
  • Safari (Mac devices only)

Note: Safari is not supported for screen sharing.

Internet Speed A dedicated and wired high-speed internet connection of 5 Mbps or better (upload and download) per stream (primary and backup).

Note: To ensure a stable connection, disconnect from the VPN and use a wired internet connection, instead of Wi-Fi. Wi-Fi connections are prone to dips in bandwidth that can negatively impact your video connection.

If you are unable to open the Live Studio, access might be blocked by a firewall or your company network security rules. Review our network requirements and make sure the ports and IP ranges in the "Webcast Presenters - Video Events" column are permitted. If you are unsure of your settings, contact your IT Administrator.

Broadcasting Requirements

A moderator must join the Live Studio to connect the encoder to the event, start the event, manage event content and Q&A, and end the event. Presenters that will be presenting content must also join the Live Studio.

To broadcast with an encoder, your must:

Notes:


Revision #10
Created 2 May 2022 18:54:03
Updated 23 January 2023 20:40:45 by Matt Engel