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Reset your password and retrieve your username

To reset your password or retrieve your username, go to the Admin portal, and below the login form click Forgot your Username or Password?.

Login form on the Admin portal shows the Forgot Your Username or Password option circled

Reset your password

To reset your password, under Forgot Password? enter your username and then click Reset Password. A new password will be sent to the email address associated with your account.

Forgot Password form

Retrieve your username

To retrieve the username, under Forgot Username?, enter the email address associated with your account and then click Retrieve Username. Your username will be sent to the email address associated with your account.

Forgot Username form