Send reminder emails for an event

You can send one or more reminder emails to people who registered for your event. By default, a reminder is sent 24 hours before the scheduled start time of your event. You can change the date and time the reminder will be sent and also schedule additional reminder emails. For example, schedule one reminder for a week before the event and a second reminder for the morning of the event.

Event reminders are plain text messages with the event title, date, time, duration, URL, and a link to unsubscribe from email messages. You can use the text editor and customize the message, including the sender name and email and email subject.

Notes:

To schedule reminder emails:

  1. Sign in to the Webcast Admin portal and edit the event.
  2. On the left panel, click the Email & Marketing tab.
  3. In the Audience Emails section, select Enable Event Reminder Email.
  4. Under Send Default Text, click View to review the default message. To customize the message, select Send My Custom Message and use the text editor to add text, images, and more.
  5. To send the reminder more than one time, click + Add New and select the date and time to send it.

    ReminderEmail-Default.png

  6. You should always send yourself the email before sending it to registrants. Under the text editor, next to Send a test email to, enter your email address.

    Send test email

  7. Scroll to the bottom of the page and click Save and Continue.

Revision #4
Created 7 July 2022 14:22:29
Updated 12 August 2022 17:01:02