Add human-generated captions to a recorded event

To add captions to a replay or to an On-Demand or Simulated Live event, you need a timed caption file in VTT (WebVTT) format. A timed caption file contains the text of what is said in the recording, plus time codes for when each line of text should be displayed. You can request a caption file for your event or ask your captioning provider for a compatible file.

Notes:

Once you receive the caption file, upload the file in the setup of your event. You can offer captions for your event in different languages; just upload a separate timed caption file for each language you want to provide. Captions are shown inline with the video. You can display them automatically or allow attendees to turn them on as needed. Attendees can turn captions off at any time.

Important: Captions are timed with the event audio. If you edit an event recording after receiving a caption file, the captions will be out of sync. You must request a new caption file.

Jump to: Request captioning services | Add replay captions | Preview your work

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Request captioning services

We can provide a timed caption file for your event. If you edited your event recording after requesting captions, you must request a new caption file.

To request replay captions:

Add replay captions

To add replay captions to an event:

 


Preview your work

You should always preview your captions and make sure they are timed correctly with the event audio.

To test captioning for your event:

  1. Go to the Event Summary tab and under Review My Event, click View Event.
  2. Register for the event to view it as an attendee.
  3. In the event window, point to the video player, click the Captions button and select a language. If you selected Show captions by default, captions automatically display in the language you selected..

Revision #31
Created 2 May 2022 19:30:04
Updated 27 June 2023 19:24:40 by Matt Engel