# Registration & Landing Pages # Add custom questions to a registration form In addition to standard registration questions, you can add custom questions to the registration form and choose how registrants will answer each question. Registrants can either type their answers in an open text field or select from pre-defined answers that you set up. For more information, see [Answer Types](#bkmrk-) later in this article. **To add a custom registration question:** 1. On the left panel, click the **Registration** tab. 2. Scroll to Custom Registration Questions and click **Add New Custom Question**. [![Custom Registration Questions section with Add New Custom Question button](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/uTKe1OYU6xeh0jJR-customregquestions-addnew.png)](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/uTKe1OYU6xeh0jJR-customregquestions-addnew.png) 3. In the New Custom Registration Question section, enter the question (or field label), the type of question (will the registrant type their answer or select from defined answers?), and the column name to identify the question in reports. [![New Custom Registration Question section shows the Question Text, Answer Type, Report Column Title, and Answers](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/CUWsPOayyjIXqQKt-customregquestion-newcustomregquestion-department.png)](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/CUWsPOayyjIXqQKt-customregquestion-newcustomregquestion-department.png) 4. If you selected Drop Down List, Checkboxes, or Radio buttons as the Answer Type, enter the answers to the question and click **+ Add**. 5. Click **Save Question**. The new question is listed under Custom Registration Questions. 6. Optional. Select **Require** to require registrants to answer the question to register. [![Custom question added with the Require option selected](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/AfCh1jIbfNgYiT2n-customregquestion-department.png)](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/AfCh1jIbfNgYiT2n-customregquestion-department.png) 7. Repeat steps 3 to 7 to add more questions. 8. Click **Save and Continue** to save changes to the registration form. You can edit or delete the custom questions at any time. # Answer Types For each question, decide whether the registrant will type their answer or select from pre-defined answers. The following table explains options and recommended use.
Answer TypeUsed for
Open Text FieldOpen-ended questions that require a short answer
Open Text AreaOpen-ended questions that require a longer answer
Drop Down List and Radio ButtonsMultiple-choice questions where only one answer can be selected. A drop down list hides the answers (registrants click to display options); radio buttons show all the answers.
CheckboxesMultiple-choice questions where multiple answers can be selected
Single CheckboxQuestions where only one answer can be selected or for disclaimers or statements that need to be acknowledged
# Add marketing consent tracking to a registration form You can collect marketing consent from event and portal registrants and provide links to privacy policies, terms of service, and more on the registration form. Event and portal reports let you easily identify those who provided consent and ensure you communicate only with those who opted in. Registrants can unsubscribe from emails at any time by clicking **Unsubscribe** at the bottom of the email. **To allow attendees to opt in to emails:** 1. Sign in to the Webcast Admin portal and edit the Live event or portal. 2. On the left panel, click the **Registration** tab. 3. Under Standard Registration Questions, select **\[INSERT COMPANY NAME HERE\] may contact me...**. ![Standard Registration Questions section with [INSERT COMPANY NAME HERE] option selected](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/ewzokyF1OsI3745q-registration-emailconsent-croppedsimplify.png) 4. In the Question field, delete \[INSERT COMPANY NAME HERE\], enter the name of your company or organization, and edit the text as needed. 5. Click **Save and Continue**. The following example includes the marketing consent option and additional links. ![Registration form with privacy consent check box](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/Yj7Lxc3icnh1nigk-privacy-registration.png) **To find registrants who opted in to email communications:** Use the Audience Details report to retrieve a current list of people who opted in to receive email communications. You can run the report for a single event or for multiple events. 1. At the top of the Webcast Admin portal, click **Reports**. 2. On the Report tab, under Selected Events, click **Add Events/Folders**. 3. Select the event or portal and then click **Select Events and Folders**. 4. On the Reports tab, under Report Type, select **Audience Details**, click **Select Columns**, and then select **Registration Data**. Choose the data to include in the report. ![Report Type section with Audience Details and Registration Data options selected](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/3deDDBDyrM7eB8mm-reporttype-audiencedetailsregistrationdata.png) 5. Expand the Filter Results By section and select **Exclude Unsubscribed Users**. ![Report filters with the Exclude Unsubscribed Users option selected](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/qBi3Rm4qqFSxNFmT-privacy-report-filter.png) 6. Click **Run My Report**. # Allow people to attend an event without registering If you do not want to collect any information from attendees, set up the event with no registration form and allow people to attend anonymously. To allow attendees to access the event even faster, you can also have them bypass the landing page when they click the event link and join the event immediately. Without a registration form: - Information about individual attendees will not be available in registration reports - Viewing data will not be available in event reports - You cannot send event reminders and follow-up emails to attendees - Attendees will appear in reports with a generic placeholder email address, such as guest#######@webcasts.com **To hide the registration form:** 1. On the left panel, click the **Registration** tab. 2. Under Registration Type, select **Use Anonymous Registration**. [![Registration Type section with the Use Anonymous Registration option selected](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/4CSQ4xDRqW9EwKE9-registrationtype-anonymousregistrationselected-simplify.png)](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/4CSQ4xDRqW9EwKE9-registrationtype-anonymousregistrationselected-simplify.png) 3. Optional. Select **Skip landing page** to have attendees bypass the landing page. 4. Click **Save and Continue**. # Auto-fields for event landing pages Jump to: [Auto-field reference](#bkmrk--0) | [Custom calendar reminders](#bkmrk--1) By default, the landing page includes the event title, the event date and time, and a calendar reminder button. It uses *auto-fields* - that is, placeholders or variables - to pull in these specific details. The benefit of auto-fields is that they automatically update when you make any changes to your event title or date on the Event Settings tab. To customize information on the landing page, scroll to the Customize Landing Page Content section and open **Landing Page Content**. Available auto-fields are listed below the text editor. # Auto-field reference The format of an auto-field is \_\_AUTOFIELD\_\_ (the auto-field in ALL CAPS with two underscores before and after). The following table explains the available auto-fields and the text they display.
Auto fieldDescription
\_\_TITLE\_\_Event title
\_\_DATE\_\_Scheduled day, date, and time
\_\_DURATION\_\_For Live events. The scheduled duration of the event
\_\_REMINDERBUTTON\_\_Add to Calendar button
\_\_REMINDER\_\_The URL of the calendar reminder. Downloads an ICS with event details
\_\_REMINDERBUTTON1\_\_Add to Calendar button for the first custom calendar reminder
\_\_REMINDER1\_\_The URL of the first custom calendar reminder. Downloads an ICS with event details
# Custom calendar reminders Live events have a built-in calendar reminder that downloads a calendar file with the scheduled date and time, event URL, and other information. You can set up additional calendar reminders for the event. On the Event Summary tab, open **Optional Event Settings** and click **Add New** . Auto-fields are created for each new calendar reminder, with a number appended. ![CustomCalendarReminders.jpeg](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/k18FF1p9mDCQ5C1X-customcalendarreminders.jpeg) # Bulk registration for an event Add-on. Please contact your sales representative for additional information. With bulk registration, you can register hundreds or thousands of attendees for an event at one time. Set up your registration form first, then upload a spreadsheet with columns for each registration question on the form (attendee names, email addresses, etc.). To learn more about setting up the registration form, see [Set up the registration form for an event](https://helpgm.webcasts.com/books/event-portal-setup/page/set-up-the-registration-form-for-an-event "Set up the registration form for an event"). **Notes:** - Bulk registration doesn’t send a registration confirmation email. Set up a reminder email to send event details to registrants. - You can view the registrant data you uploaded in the Audience Details report. To learn more about running reports, see [Run event reports](https://helpgm.webcasts.com/books/reports-recordings/page/run-event-reports "Run event reports"). - You can't make changes to registrant data or unregister someone once you upload the file. # Upload file requirements Create a spreadsheet and enter registration details for each attendee you want to register. - Supported formats include CSV, TSV, TXT, XML, XLS, XLSX - Limit the number of registrants per upload to 2,000 or less - Include one column for each registration field on your registration form - For standard registration questions, label columns with the Type label [![StandardRegistrationQuestions.jpeg](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/OAJyPmcrsySjwLr2-standardregistrationquestions.jpeg)](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/OAJyPmcrsySjwLr2-standardregistrationquestions.jpeg) - For custom registration questions, label the columns the Report Column Title you set up [![CustomRegQuestions.jpeg](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/Zy2rqj5E5X7NRQtQ-customregquestions.jpeg)](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/Zy2rqj5E5X7NRQtQ-customregquestions.jpeg) - For each registrant, complete all fields that you required in the registration form. Required fields can't be blank. - Email address is always required. Each registrant's email address must be unique. Duplicate email addresses are not accepted. # Register attendees **To upload a registration list:** 1. On the Event Summary tab, in the Event Details section, click **Upload Registrants**. [![EventSummary-EventDetails-UploadRegistrantsButton.jpeg](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/jfaJa3Q88FSXt7Jy-eventsummary-eventdetails-uploadregistrantsbutton.jpeg)](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/jfaJa3Q88FSXt7Jy-eventsummary-eventdetails-uploadregistrantsbutton.jpeg) 2. On the Viewer Registration Data window, click **Upload data from file** to select the spreadsheet and upload it. 3. Select the sheet you want to import the data from and click **Continue**. [![UploadRegistrants-SelectSheet.jpeg](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/xUL2sBGyy58cUuVq-uploadregistrants-selectsheet.jpeg)](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/xUL2sBGyy58cUuVq-uploadregistrants-selectsheet.jpeg) 4. The uploader detects the header row in the spreadsheet and matches each column to a field on the registration form. Confirm the header row and then confirm that each column is mapped correctly. To not include a data column, click **Ignore this column**. [![UploadRegistrants-Match_cropped.jpeg](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/Ii96UB3uwSNkzd4R-uploadregistrants-match-cropped.jpeg)](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/Ii96UB3uwSNkzd4R-uploadregistrants-match-cropped.jpeg) 5. Click **Review**. 6. Correct any errors and edit registrant information before submitting. To only view errors that need to be corrected, set the Only show rows with problems option to **ON**. **Important:** You can't make changes to registrant data after you submit it. [![UploadRegistrants-Review.jpeg](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/iGy1XXjY7MclUBHf-uploadregistrants-review.jpeg)](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/iGy1XXjY7MclUBHf-uploadregistrants-review.jpeg) 7. Click **Continue**. 8. A message asks if you're ready to submit the data. Click **Yes**. The registrant list is loaded. When finished, a confirmation message shows the number of successful and failed registrations, and the attendees that weren't registered because their email address was already registered. 9. Click **Ok**. # Set up the registration form for an event The event landing page includes a registration form. You can use the standard registration form questions, or create your own custom questions. You can make the questions optional to answer, or require registrants to answer the questions to complete their registration. The information you collect from registrants is available in event reports. To learn more about creating custom registration questions, see [Add custom questions to a registration form](https://helpgm.webcasts.com/books/event-portal-setup/page/add-custom-questions-to-a-registration-form "Add custom questions to a registration form"). You can also [allow people to attend an event without registering](https://helpgm.webcasts.com/books/event-portal-setup/page/allow-people-to-attend-an-event-without-registering "Allow people to attend an event without registering"). **To set up the registration form:** 1. Sign in to the Webcast Admin portal and edit the event. 2. On the left panel, click the **Registration** tab. 3. Under Registration Type, select **Collect Registration Data from Viewers** to display the registration form on the event landing page. [![Registration Type- Collect Registration Data Selected](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/EzVe67ZlxcHhBEww-registrationtype-collectregdataselected-cropped.jpeg)](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/EzVe67ZlxcHhBEww-registrationtype-collectregdataselected-cropped.jpeg) 4. Optional. Select **Do not automatically log in returning viewers** to require returning registrants to enter their email address to join the event. 5. The first four fields are displayed. Under Email, click **More** to display the rest of the standard fields. **Note:** By default, First Name, Last Name, Company, and Email are included on the form. You can set the name and company fields to required or hide them. Email is required for registration and cannot be hidden. 6. Choose which fields to include (and the information to capture from registrants): - Select **Show** to include a field - Select **Require** to require registrants to complete the field - Optional. Under Question, change the field label (for example, you could change Email to Email Address). [![Standard Registration Questions showing show, require and custom name options](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/scaled-1680-/JI5DAl75saxYHeAb-standardregistrationquestions.jpeg)](https://helpgm.webcasts.com/uploads/images/gallery/2022-05/JI5DAl75saxYHeAb-standardregistrationquestions.jpeg) 7. To change the order of the fields on the registration form, in the Order column, delete the numbers and enter new numbers. 8. Click **Save and Continue**.